Privacy Policy

AIZHA Solutions ("AIZHA," "we," "us," or "our") operates the website at aizhasolutions.com (the "Site"). We respect your privacy and are committed to protecting the personal information you share with us. By using the Site or submitting a request through it, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information you provide

When you contact us or otherwise communicate with us through the Site, we may collect the information you choose to provide, such as:

• Name and company name
• Email address and phone number
• The subject and content of your message
• Any other information you include in your message

Information collected automatically

When you visit the Site, our hosting provider and standard web technologies may automatically record limited technical information, such as your IP address, browser type, device type, referring pages, and the dates and times of your visit. This information helps us operate, secure, and improve the Site.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries and messages;
• Communicate with you about your inquiry, our services, and related matters;
• Operate, maintain, secure, and improve the Site;
• Detect and prevent fraud, spam, and abuse; and
• Comply with applicable laws and regulations, including transportation and tax requirements.

3. How We Share Information

We do not sell your personal information. We may share information only as needed to run our business, including with:

• Service providers who support our operations (for example, email, hosting, and dispatch tools), under obligations to protect your data;
• Business and logistics partners where reasonably necessary to respond to your inquiry or operate our services;
• Authorities or other parties when required by law, regulation, legal process, or to protect our rights, safety, or property.

4. Cookies & Analytics

The Site may use cookies or similar technologies to remember preferences and understand how visitors use the Site. If we add analytics tools in the future, they may collect usage data through cookies. You can control or disable cookies through your browser settings, though some features of the Site may not function as intended without them.

5. Data Retention

We keep personal information only for as long as needed to fulfill the purposes described in this policy, to maintain business and shipment records, and to comply with legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or anonymize it.

6. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights & Choices

Depending on where you live, you may have rights to access, correct, update, or delete the personal information we hold about you, or to object to or restrict certain processing. To make a request, contact us using the details below. You may also opt out of non-essential communications at any time by replying to any email from us or contacting us directly.

8. Third-Party Links

The Site may contain links to third-party websites or services that we do not control. This Privacy Policy does not apply to those sites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any site you visit.

9. Children's Privacy

The Site is intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or the age defined by applicable law). If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Material changes may be communicated through the Site. Your continued use of the Site after changes take effect constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us: